Frequently Asked Questions
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Getting Started
What is direct primary care?
Direct primary care is a membership model. You pay one simple monthly rate directly to your doctor instead of billing insurance for visits. In return, you get longer visits, direct access between visits, and a physician who knows you. It works alongside health insurance, which you will still want for hospitalization, emergencies, and specialist care.
When does Wildflower open?
Wildflower opens November 16, 2026. You can book a free meet and greet now, and you can sign up to stay in touch for opening news and updates.
What ages do you see?
Wildflower welcomes patients of all ages, from newborns through adulthood, so the whole family can be seen under one roof.
Can I get a same-day appointment?
Because I keep a small panel, I can often see you the same day or the next for urgent concerns. If an in-person visit isn’t possible right away, a telehealth visit or phone call is usually available in the meantime.
Insurance and Payment
Do I still need health insurance?
Yes. I recommend a health insurance plan, ideally high-deductible or catastrophic, to cover what Wildflower doesn’t: hospitalization, emergency care, specialist visits, imaging, and surgery. Membership covers your primary care relationship and isn’t a replacement for insurance.
Do you accept insurance?
Wildflower is a membership-based direct primary care practice. Instead of billing insurance for visits, you pay one simple monthly rate directly to the practice. That means no copays, no claims, no denials, and no visit limits set by what an insurer will cover. You’re welcome to use your insurance for anything outside primary care, such as labs, imaging, specialist visits, or hospitalization.
What if I can’t afford traditional insurance?
Membership doesn’t cover hospitalization, surgery, or emergency care, so I recommend pairing it with insurance or medical cost-sharing coverage. If cost is a barrier, ask about options like health-sharing programs, which some patients use alongside their membership for major medical expenses.
Can I use my HSA to pay for my membership?
Yes, if you have an HSA. Under federal law that took effect in 2026, direct primary care fees can be paid with HSA funds when the monthly fee for each person is $150 or less. Each Wildflower member enrolls at their own rate, and every rate is $150 or less ($150 Standard, $125 Founding). Please confirm your eligibility with your HSA administrator or a tax advisor. Wildflower does not provide tax advice.
How does family pricing work?
There is no separate family plan. Each household member enrolls at their own rate, and spouses and children are priced lower than a standalone adult. Additional adult, teen, and child rates require a shared household address. For example, a primary adult, a spouse, and two children under 13 is $150 + $100 + $50 + $50 = $350/month, compared with $600/month at the Standard rate for all four.
Who qualifies for the Student rate?
The Student rate is for patients enrolled at least half-time in high school, college, or a trade or vocational program. Proof of enrollment is required at signup and renewed yearly. A shared household address is not required.
How does cash-pay pricing for medications, labs, and imaging work?
As a member, you can access wholesale, cash-pay rates for many medications, labs, and imaging studies, often lower than a typical insurance copay. I’ll always tell you the cost before anything is ordered or prescribed, so there are no surprises.
Care & Philosophy
Do you prescribe medication?
Yes, when it’s the right tool. My approach is root-cause first: understanding what’s driving a concern and building a plan around nutrition, lifestyle, and other tools alongside medication when it’s needed. I don’t discontinue medications that are working for you. If a taper ever makes sense, we’ll work through it together, at your pace.
Do you recommend supplements?
When appropriate, yes, but only when there’s real evidence behind them, and only as one tool among many. I’m as thoughtful about starting a supplement as a medication. Orders go through Fullscript, an independent online dispensary, with a 35% discount for you. Wildflower earns no profit from your purchases.
How is Wildflower different from urgent care or concierge medicine?
Urgent care is built for one-time visits with no ongoing relationship. Wildflower is the opposite: a primary care relationship where I know your history over time. Concierge medicine is often layered on top of an insurance-based practice for an added charge. Wildflower replaces the insurance billing model entirely with one simple, transparent membership.
How is integrative medicine different from functional or lifestyle medicine?
All three look beyond symptoms to root causes, with different focuses. Functional medicine leans on lab testing and biochemistry. Lifestyle medicine focuses on nutrition, movement, sleep, stress, and connection as treatment. Integrative medicine is the broadest, combining conventional medicine with complementary approaches like acupuncture and mind-body work, often using lifestyle and functional tools as part of a larger plan. I’m board-certified in both Family Medicine and Integrative Medicine, so you get full-scope primary care (diagnosis, prescribing, labs, and procedures) built around that whole-person approach.
Membership Policies
What does “direct access” actually mean?
You can reach me directly by phone, text, or patient portal message with questions, concerns, or updates between visits. I check messages during business hours and respond within one business day for non-urgent concerns.
What happens in a medical emergency?
Wildflower is not an urgent care or emergency service. If you’re experiencing a medical emergency, please call 911 or go to the nearest emergency room.
What happens if you’re away or unavailable?
If I’m going to be away, I arrange coverage in advance with a trusted colleague from a local network of direct primary care physicians, so you can still get help with urgent needs until I’m back.
What if I need to see a specialist?
I handle referrals personally and coordinate with specialists directly: sending records, following up on results, and staying in the loop on your treatment, so nothing falls through the cracks.
Is telehealth available if I don’t live nearby?
Telehealth visits are available to members, but state licensing rules require that patients be located in Oregon at the time of the visit. That makes telehealth a convenient option between in-person visits, not a way to join Wildflower from outside the state.
What if I need to cancel my membership?
You can cancel anytime with 30 days’ written notice. Membership is month-to-month, with no long-term contract.
Can I pause my membership?
Yes, once in any 12 months, for up to 30 days. There are no dues during the pause and your place is held.
Can I rejoin after I’ve cancelled?
Yes, if there is room. After a 3-month wait, you can rejoin and pay the cost of enrollment again.

(541) 525-9152 · grow@
Serving Springfield, Eugene, and surrounding communities